Pool Medic Business
Run the technical side of your pool service business.
Pool Medic Business brings together the three parts of pool servicing that generic software keeps apart: running the work, keeping the technical record, and the tools your engineers use standing at the pool.
Customers, pools, jobs, recurring servicing, engineer tickets, service records and specialist on-site measurement tools — in one place, built specifically around pools and hot tubs.
£29.99/month
Starts with 30 days free. Cancel anytime.
Where it fits
Not a replacement for your business software. A specialist layer alongside it.
Your accounting, invoicing, payroll and general office systems do the financial and administrative side well. Pool Medic doesn't try to do any of that. It handles the pool-specific information and workflows that generic business software was never built around.
Stays in your existing software
- Accounting and bookkeeping
- Invoicing and payments
- Payroll and HR
- Quotes and financial admin
- General CRM and sales pipeline
Keep all of it. Pool Medic runs alongside these systems rather than instead of them.
What Pool Medic adds
- The technical record of each individual pool
- Water chemistry readings and their history
- Equipment, its service life, removals and replacements
- What was actually done on site, and when
- Engineer reports filed against the pool they relate to
- Specialist on-site tools for liner, cover and solar surveys
One place where the technical history of every pool your company looks after stays together.
Pool Medic does not provide accounting, invoicing, payroll, HR or a general CRM. It keeps the pool-side customer, site and technical records your engineers need, and sits alongside the software you already use.
The pool-specific difference
Organised around the pool. Not just around the job.
Most field-service software is built around a customer and a job. A pool isn't a job — it's an asset with its own water, its own equipment and its own history. In Pool Medic everything hangs off the pool.
- CustomerThe site and the people who look after it
- Pool / Hot TubThe asset itself, recorded once
- EquipmentPumps, filters, heaters — including replacements
- Water ChemistryReadings, ranges and calculated balance
- MaintenanceWhat is due, what has been done
- Service HistoryEvery visit, report and finding
- Engineer WorkWho attended, and what they found
That is why the water chemistry, the equipment, the photographs and the engineer’s report all end up in the same place: the pool they belong to.
The specialist record
What Business Hub keeps for you
Every item below is live in Business Hub today. Nothing on this page describes something still to come.
Customer & Pool Records
Keep each customer's pools and relevant service information organised together, with the site details that matter.
Water Chemistry
Record water readings, maintain chemistry history and use specialist calculations such as LSI where sufficient readings exist.
Equipment History
Record pumps, filters, heaters and other equipment, including photographs, service information, equipment status, removals and replacements.
Service & Maintenance History
Build an ongoing technical history of what's happened at the customer's pool, visit by visit.
Jobs, Calendar & Recurring Servicing
Plan visits on the calendar, raise jobs, and run recurring services — including seasonal schedules that only run in the months you choose.
Engineer Job Tickets
Assign jobs securely to engineers without requiring every field engineer to purchase their own Pool Medic subscription.
Your Engineers
Keep the engineers you give work to, and see them in the assign picker, the send-ticket list and your weekly schedule.
Structured Engineer Reports
Engineers can return structured information including work carried out, time on site, chemicals and products used, photographs and job notes.
Customer Messages & Enquiries
Manage Pool Medic customer enquiries and conversations directly from Business Hub.
Customer Map
See your customers' sites on a map, and keep those locations accurate for planning and routing.
Parts & Pricing
Keep your own parts and price list, with bulk price changes you can reverse in one step.
Pool Activity History
Give authorised users a useful chronological view of relevant activity around a customer's pool.
Customer Relationships
Invite a customer to connect as a regular, share the pools you look after, and keep the relationship inside the app.
Pool Medic Customer Network
Businesses can additionally receive enquiries from Pool Medic users looking for professional assistance.
An additional benefit, not the reason to subscribe.
How it fits your day
One visit, start to finish
This is the part of running a pool company that generic software doesn't cover.
- 1
Customer & Pool
The customer and their pool are recorded once, with the site details that matter.
- 2
Job & Calendar
The work is planned on the calendar and raised as a job — one-off or part of a recurring service.
- 3
Assign Engineer
The job is allocated and a secure ticket is sent to the engineer.
- 4
Engineer Completes Work
The engineer attends and records what they found and did.
- 5
Structured Report Returned
The report comes back into Business Hub as structured information.
- 6
Pool History Updated
The visit is filed against the pool, adding to its technical history.
When the visit is a measurement rather than routine servicing, the same engineer can use the specialist on-site tools instead — and the resulting record stays with the pool in exactly the same way.
Accounting, invoicing and payroll stay in the software you already use. Pool Medic handles the pool-specific steps around them.
On-Site Tools
Built for pool engineers — not adapted from generic field-service software.
Standing at the pool with a tape measure is its own job, and it needs its own tools. These sit in Business Hub and the Engineer Hub, separate from everyday jobs and service reports.
Liner Measurements
Work through a structured liner survey on site — guided geometry or A-B triangulation for a freeform pool — and come away with a consistent, dimensioned measurement record and a report for the manufacturer.
Winter Debris Cover Measurements
Capture everything a made-to-measure winter debris cover needs: the dimensions, the physical edge they were taken to, the proposed allowance, what surrounds the pool, and any existing fixings.
Solar Cover Measurements
Order a solar cover quickly — size, quantity, leading edge kit, roller, colour and edge finish — with a one-page report for the office or the supplier.
Each tool produces its own record and its own report, and none of them is ever mixed into a routine job or a service report.
Inside the hub
See what the record actually looks like
These are the app's own Business Hub screens with fictional data, not screenshots. The job list, the returned report, the customer record and the pool history are all rendered by the same components you use, so what you see here is what you get.
Riverside Holiday Park
Your customer
Equipment
Meadow View
Hot tub
Green water callout
Engineer report
- Completed by
- Priya Shah
- Completed at
- 22/10/2026, 12:10:00
- Arrival time
- 11:05
- Completion time
- 12:10
Hot tub / spa
Hot tub / spa| Parameter | Arrival | After service |
|---|---|---|
| Free chlorine | 0.2 ppm | 3.1 ppm |
| Total chlorine | 1.1 ppm | 3.4 ppm |
| Combined chlorine (calculated) | 0.9 ppm | 0.3 ppm |
| pH | 7.9 | 7.4 |
| Total alkalinity | 165 ppm | 120 ppm |
| Temperature | 37.5 °C | 37.0 °C |
- Work carried out
- Shocked the water, brushed the shell, cleaned the filter cartridge and rebalanced the sanitiser.
- Chemicals / treatment added
- Sodium hypochlorite 500 ml · pH reducer 120 g
- Parts required / to order
- Replacement filter cartridge
Engineer notes — internal, not customer-facing
Advised the customer to rinse the cover after each use.
All readings
15 October 2026
8 October 2026
Chlorine dosed after testing.
Pool activity
Filter clean
Priya Shah · completed
Water test
pH 7.4 · Free chlorine 3.2 ppm · 27 °C
Replaced · Circulation pump
Hayward Super II
12
3
1
4
Riverside Holiday Park
Main pool · commercial
Weekly service visit
The Old Mill Hotel
Lido pool
Filter clean and pressure check
Meadow View
Hot tub
Green water callout
What it means in practice
The difference on a normal working day
Not features, but what they change once your engineers are actually out on site.
Know the pool before you arrive
Engineers can have access to useful information about the customer's pool, equipment and previous work before attending.
Build a useful history over time
Instead of important technical information disappearing into paper job sheets, messages or someone's memory, Pool Medic builds an ongoing record around the pool.
Better handovers between engineers
When a different engineer attends, previous service information and relevant pool history can help provide context.
Keep technical information where it belongs
Water chemistry, equipment, photographs, maintenance and engineer reports sit alongside the pool they relate to.
Work alongside the software you already use
Pool Medic does not require a business to replace its existing accounting, invoicing or general office software. It adds specialist pool-management functionality alongside it.
The technical side of pool servicing, in one place
- Specialist pool records that sit alongside your existing business software.
- Secure engineer job tickets, without every field engineer needing their own subscription.
- Structured reports filed against the pool they relate to.
- Specialist on-site measurement tools for liner, winter debris cover and solar cover surveys.
Pool Medic Business
£29.99/month
Get startedStarts with 30 days free. For pool servicing businesses and their team, including the engineers you give work to. Separate from the £9.99 individual Engineer plan.
Already run the business on paper or in other software? Add Business Hub alongside it.